Wash and Dry
Clothes are washed, fully dried and returned clean in a bag without folding.
J$500 per poundMinimum J$5,000, covering up to 10 lb.
ELCS service
Your laundry, handled as your own order.
Choose wash and dry, returned clean and fully dried in a bag, or wash, dry and fold. Your order is recorded and processed separately. Usual turnaround is 24 to 48 hours after acceptance, subject to your confirmed ready time. Quantity, fabric care, weather and drying method can extend this. Faster service may require suitable heated machine drying, which can leave a lighter fragrance than line drying. We confirm the options and expected ready date at intake.
Choose how you want it finished
Both services include a suitable wash and complete drying for everyday clothing. Add folding when you want the order neatly finished and packed.
Wash, Dry and Fold
Clothes are washed, fully dried, neatly folded and packed for collection or arranged return.
J$600 per poundMinimum J$6,000, covering up to 10 lb.
Wash and Press
Wash, complete drying and a pressed finish for suitable garments, including uniforms. Each pressing piece is counted and inspected.
Individually quotedLaundry charges and approved per-piece pressing charges are shown separately. Folding, pressing and transport are included only as stated in your quote.
Simple size guide
A 10 lb order is J$5,000 for Wash and Dry or J$6,000 for Wash, Dry and Fold. A 17 lb order is J$8,500 or J$10,200. Everyday clothing above 10 lb is billed at the actual dry intake weight. Orders around 25 lb or more, bulky bedding and specialty pieces require a capacity and cost check before acceptance.
Pickup and return, urgent service, pressing, bulky items and approved extra stain treatment or unusual processing are priced separately. We explain the full quote before accepting the order; ordinary drying for suitable everyday clothes is included in the listed service.
From intake to ready for return
Your laundry stays separately identified as your own order, from receipt through processing, packing and handoff.
See the six stages of garment care
Receive and record
We record receipt time, dry weight, the requested finish and quantities where practical. We check care labels and document visible stains, loose seams, missing trim or other concerns.
Confirm the order
We confirm the service, price, approved extras, payment arrangement and expected ready date. A pickup appointment covers the handoff; laundry intake records the processing order. The short appointment slot is not the wash or drying time.
Sort and treat
We sort by colour, fabric and care needs within your order. Suitable standard stain pretreatment is part of normal care. Extra stain treatment, white care, chemicals or unusual processing require a separately approved quote.
Wash and dry
We choose a drying method that follows the care labels and the arrangement confirmed at intake. Suitable heated machine drying is included where appropriate. Air drying depends on weather, load size and fabric. Faster service may require a heated dryer, which can leave a lighter fragrance. We do not pack damp items or promise a fixed cycle time.
Finish and check
Wash and Dry is bagged without folding. Wash, Dry and Fold is neatly folded and packed. Wash and Press includes the agreed pressing finish. We check the order before marking it ready.
Notify and hand over
We send a ready update and arrange collection or the agreed return trip. The remaining balance is due before handoff unless a written account arrangement applies. Keep your order reference and check the handoff details.
When will it be ready?
Usual turnaround is 24 to 48 hours after acceptance, subject to the ready time we confirm for your order. Clothing quantity, fabric care needs, drying method, weather and available capacity affect completion. Larger loads or air drying may take 1 to 3 days or longer when conditions require it. We agree on the expected ready date at intake and contact you if it changes. Please wait for our ready message before arranging collection or return.
Sunday is publicly closed. A Friday receipt does not automatically promise a Sunday return. We confirm the actual collection or delivery date, including any approved exception.
Stains, odours and colour loss do not always respond to treatment. Complete removal or restoration is not guaranteed. Repeat work needed because of an ELCS processing error is not a customer add-on.
Your laundry preferences
Drying, fragrance and your ready time.
Tell us whether your priority is a preferred drying method or an earlier ready date. We will explain what is practical for your fabrics before accepting the order.
Air drying depends on weather and fabric. Suitable heated drying can support a faster ready time and may leave a lighter fragrance. Tell us about product sensitivities or scent preferences at intake; scent strength and duration are not guaranteed.
Compare drying and fragrance options
Air drying
Suitable clothing can be line dried where the care label and conditions allow. Drying time depends on the weather, the quantity of clothing and the fabric. Wet weather or larger orders can extend the ready date.
In our experience, line dried clothing may retain more of the fabric softener fragrance. Scent strength still varies and is not guaranteed.
Heated machine drying
A heated dryer may be needed for a faster ready time or when the weather does not allow practical air drying. We use it only for suitable items.
Machine dried clothing may have a lighter or less noticeable fragrance than line dried clothing, even when a suitable fabric softener was used. A stronger scent is not a measure of cleanliness.
Fragrance preferences
Please tell us at intake if you prefer a lighter scent or no added fabric softener or finishing spray. Detergent may still contain fragrance; we confirm the products we can use before processing.
We do not automatically add a scented finishing spray. Any requested spray finish must be agreed and suitable for the product, fabric and care instructions. We do not guarantee a particular scent strength or how long it lasts.
Need a faster turnaround?
Tell us your deadline before handing over the order. We confirm capacity, fabric suitability, the drying method, expected ready time and any express charge. If suitable heated drying is needed, the finished fragrance may be lighter. Items that cannot safely be machine dried may need more time, and express service is subject to confirmation.
A finished order
View the photos
A customer order folded and packed for collection or return.
Our equipment
This commercial stack dryer may be used for suitable bedding and larger loads. We choose washing and drying machines according to the items and their care needs.
Before handing over an order
Please empty pockets and provide a piece count where reasonably possible. Tell us before processing about items that may bleed or transfer colour, shrink, need special washing, have stains or existing damage, or otherwise need special care. We check available care labels and use reasonable care, but cannot promise that every stain or odour will come out or that faded colour can be restored.
We count or record items at intake where practical and may separately document special-care pieces. For a large mixed order, we do not promise an individual inventory of every item. If an item needs extra stain treatment, extra chemicals or another special process, we will discuss the added charge and ask for approval before proceeding.
Property linen, including towels, washcloths, sheets and pillowcases, is a separate laundry order unless included in a written turnover agreement. Select wash and dry or wash, dry and fold. Bulky blankets, comforters and mattress covers need a capacity and care review. Keep a clean replacement linen set at the property; a same-day turnover should not depend on the only set being washed and returned. See the host linen plan.
Send us these details
- Your area and approximate weight
- A piece count, where reasonably possible
- Any bedding or specialty pieces
- Items with stains, damage, colour-transfer or special-care risks
- Preferred ready date and any firm deadline
- Air drying preference or willingness to use suitable heated drying
- Fragrance preferences, product sensitivities, or a request for no added softener or finishing spray
- Allergies or product restrictions
- Whether pickup or return is needed
Pickup and return
Pickup and return are available by arrangement after route and time window approval. Each trip can carry a separate fee. We disclose any fee for approval before dispatch.
Pressing and steaming are available as separate garment care services, with each piece counted and inspected at intake.
Intake hours and special days
Laundry drop-off and collection are by appointment during Garment Care hours: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 8:00 AM to 5:00 PM. Sunday is publicly closed. An exception requires prior approval, staff availability and a written quote. Approved Sunday service carries a 25% premium, at least J$3,000; approved public holiday service carries a 50% premium, at least J$5,000. We confirm any special holiday opening hours and the order's ready time before accepting it.
Questions before booking
Which areas do you serve?
We serve Kingston, St Andrew and Portmore. Pickup and return are arranged according to route availability, with any trip charge confirmed before dispatch. Other locations are considered individually.
Is this a self service laundromat?
No. ELCS receives, processes and returns your personalised order. You do not operate the machines yourself.
Will I be charged extra if an item needs more care?
We will tell you what treatment or unusual extra processing is needed and ask for your approval before adding its price. Ordinary drying for suitable everyday clothing is part of the standard wash, dry and fold service. Pressing is separately priced and can be combined with laundry in an approved Wash and Press quote.
Does a payment for pickup cover the laundry?
No. Transport and laundry processing are recorded separately. A prepaid pickup or return charge does not settle the laundry balance. We confirm any deposit or prepayment needed before processing, and the remaining balance is due before collection or delivery unless a written account agreement applies. A booking email or charge summary shows the order details; it confirms payment only when payment is actually recorded.
Can I request express handling?
Tell us your deadline before intake. Express service needs capacity, fabric suitability, drying method, ready time and fee confirmation. Suitable heated drying may be needed and can leave a lighter fragrance. Read about drying and fragrance.
The written quote, service checklist and Service Terms and Conditions govern a confirmed booking.
Tell us what you need
Send the property or order details through WhatsApp, or request a time in Setmore. We will review the scope, price, availability and payment requirement before confirming the booking.
A request is not a confirmed appointment. Read the Service Terms and Privacy Notice.
Payments and booking. Your written quote confirms the amount due before your booking is secured.